We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item:

• has a problem that would have stopped someone from buying the item if they had known about it

• is unsafe

• is significantly different from the sample or description

• doesn’t do what we said it would, or what you asked for and can’t be easily fixed

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We do not offer exchanges for unwanted items, unless one of the above points are met. We do not offer warranties on any of our items above those provided by the manufacturer, however, if any of the points above are met than we will be more than happy to provide a refund or replacement.

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